Existing customer?
|
Home Technology
TECHNOLOGY

Delivery Visibility Without the Constant Follow-Up

Dixon runs delivery on systems your team can see into: status from pickup through proof, notifications that answer questions before they are asked, and data you can report on.
● LIVE VISIBILITY

Pickup → Delivery → Proof

Status, notifications and delivery evidence in one operating flow.
CAPABILITIES

What the Platform Does for Your Team

Technology should remove operational follow-up, not add another system your team has to babysit.

Real-Time Tracking

Know where the delivery stands without calling dispatch.

Photo & Signature POD

Verify what happened at the stop.

Automated Notifications

Cut inbound status calls to your store or counter.

Online Ordering

Submit delivery requests without a phone call or email thread.

Reporting & Analytics

Bring delivery performance data to your own operations reviews.

API Integration

Move orders and status between systems without manual entry.

Account Visibility

See activity across locations, not one shipment at a time.
OPERATIONS

Technology Backed by People Who Answer

Systems surface the status. Dispatch and account management handle the exceptions that software cannot resolve on its own.

Exception Routing

Exception alerts can be routed to the right operational contact instead of getting lost in a status queue.

Defined Escalation

The escalation path can be established during onboarding so teams know who owns the next action.

Performance Reviews

Recurring delivery programs can be reviewed with operational data instead of anecdotal feedback.

Build a Better Local Delivery Operation

Whether you need same-day coverage, recurring routes or additional fleet capacity, start by showing us how your delivery operation works today.